Asked what he would like Concrete Contact to be known for, Michael names two kinds of work. “Commercial parking lots and commercial general contracting work,” he says.
He does not put one ahead of the other. Both are commercial, and both sit alongside the residential side of the business, where the company installs and replaces driveways, patios and walkways. But given the choice, those are the two he picks.
The company has not always pitched itself that way. In 2009, Concrete Contact listed a Carrollton address and described a narrower outfit, one that specialized in concrete sawing and demolition, structural demolition and hauling. A customer could have a slab cut up in 10-inch increments, or have it broken out and hauled off the property, whether it was a driveway, a foundation, a patio or a concrete road. The crews would also gut a house or a business, tear down an addition to make room for new construction, and clean up afterward. The service area then was a 25-mile radius around Carrollton, Monday through Saturday.
Today the company says it works across the Dallas-Fort Worth metroplex and the communities around it. Demolition and concrete removal are still on its list, now next to commercial concrete, brick and concrete pavers, remodels and new builds.
Michael’s history in the trade predates this company. He started a concrete company first, he says, and then “started this business after I sold that.” Concrete Contact now claims more than 20 years of experience.
The pandemic tested it without breaking it. “It wasn’t great, but it didn’t kill us,” he says.
The work is now split among multiple crews, and Michael says he hires for one thing above the rest. “I choose the team with people with the same character, morals,” he says.
His reasons a customer would pick the company come back to the same two words, communication and honesty, and to schedule. The crews, he says, “execute what we say we’re going to do in a timely manner.”
His plan for the business is short. “Just grow it and maintain it,” he says.
In 2009 the company led with concrete sawing. Its current list of services still includes wall sawing and flat sawing.