“I have some customers that we’ve never even met in person,” Andrew says. “We just do business. Everything can be done over the phone.”
Andrew runs Clear View, a window cleaning company in Odessa, with his wife. Some of the houses on his schedule belong to people who unlock the door for the crew and then leave. “We’re in these people’s homes by ourselves all day,” he says.
That trust is what he believes separates one window cleaner from another. Clean glass is the result a customer sees. Being presentable, doing quality work and being trustworthy are what he says earn the job in the first place.
It shapes who he sends. “We’re not going to just send some young kid out there that inexperienced to do your windows,” Andrew says. A customer should get “somebody that’s trained, that knows what they’re doing, and cares about your windows. Not somebody that’s just trying to get rich real quick.” The company is still small enough to care, he says.
He describes his way of running the crew in a few words. “You lead by example,” he says, “and then just kind of hold them to the fire.” If someone says a job will get done, he expects it done.
The same goes for the schedule. If the crew is running late, if there is a delay, if rain forces a reschedule, he says Clear View tells the customer rather than leaving them to wonder.
He is plain about the customers he aims for. “We are in the luxury business,” he says. “Having clean windows is a luxury.” He caters to high-end clients, though he says he will take any customer. What he likes most is the reaction when the work is finished. “I just enjoy the wow factor we get from customers,” he says, and he sees it on commercial and residential jobs alike. People, he says, are “just shocked and amazed how clean the windows can look.”
The company describes its work as running on a range of schedules: storefronts every week, high-rise buildings every quarter, homes once a year. It also does pressure washing, window tinting, caulking and bird barriers, and it puts up Christmas lights for homes and businesses. One homeowner who reviewed the company noted that a window cleaning came with some screens fixed as well.
Before Clear View, Andrew worked in the oil field. “I got tired of working in the oil field and saw a need out here,” he says. The business has been official since around 2023. The work now covers the Permian Basin, up to about 90 miles out, and the towns Clear View lists include Midland, Andrews, Big Spring, Monahans and Pecos.
He wants the company to outlast his own working years and plans to hand it down to his family, something for them to grow and pass on in turn.
The place matters as much as the plan. “I’m born and raised in Odessa,” he says. “I guess it’s the main thing. We are from Odessa.”